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📍 Designed in LA

Free Shipping On All Orders!

Shipping Policies

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Order fulfilment usually take 1-3 days.

HOW LONG IS THE SHIPPING TIME?

All Orders will be shipped depending on the fulfilment centre the product is from.

United States, Canada, Australia, New Zealand: approx. 7-15 days
United Kingdom, France: approx. 6-12 Days
Rest of Europe: approx. 9-15 Days
Asia: approx. 7-25 Days
Africa & Rest of the World: approx. 15-35 Days

ATTENTION: All these numbers are estimated according to our recent shipping time records.

UPDATE : SHIPPING TIMES MAY BE DELAYED BY 1 WEEK DUE TO COVID-19 SAFETY PROCEDURES

NOTE: Please bear in mind that shipping to some countries other than USA, CA, UK, EU... may take more time, like for example shipping to South American countries like (Chile, Argentina, Brazil..) may take 20-40 days...

For more information please contact us at info@sloom.co

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped.And it's usually takes from 1 to 7 Days. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order you can go here

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@sloom.co. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
    - Your order number.
    - A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

30-Days Guarantee

Not happy with the purchase? Send us an email at: info@sloom.co

Tracked Shipping

Enjoy our premium shipping with tracking and insured delivery.

Customer Service

Our service team is ready 24/7 to answer any questions you may have.