The Customer is our #1 priority at Sloom
We go to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet your expectations on everything you purchase from us. We know that by doing so, our customers will become an advocate for our business & become one of our large family.
Quality Standards & Buyer Protection
We have high standards, and our goal is to sell the highest-quality products we possibly can. We offer a 30 day warranty after delivery on all products to ensure our items are durable and functional. We define quality by cresting the finest LEDs, purchasing earth-friendly materials and recyclable products, hiring talented employees, and building reliable workflow systems that enable us meet our customer expectations.
We offer value to our customers by providing them with high-quality products, 100% free shipping, and amazing customer service. We are constantly challenged to improve the value proposition for our customers.
Here are our favourite customer service quotes.
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton
"He profits most who serves best." - Arthur F. Sheldon
"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto
"Every great business is built on friendship." - JC Penney
"In the world of Internet customer service, it's important to remember your competitor is only one mouse click away." - Doug Warner